Datascope select: No result when requesting xtks tick history

When I schedule tick history time and sales for xtks in datascope select, though triggering is done, I cannot see any result in the report file. There's only csv header in the file.

When opening 'notes', I can see "Request occurred during embargo".

However, I entered the triggering time to avoid the embargo, which is 18:15(GMT+9).

What's wrong with my schedule?

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Accepted answers

Christiaan Meihsl

@Hilarius,

I talked to a DSS specialist, who confirmed that Third party content permissions in the GUI only applies to DSS Intraday requests, and that the 4 Asia boxes under User permissions in the GUI are for fee liable Fixed Income pricing deliveries.

In other words, none of these should impact your T&S query.

You need to check why you receive an embargo with your Thomson Reuters account manager. Alternatively, you can contact the TRTH support team via Contact Us. In the product field, please select Thomson Reuters Tick History v2.

All comments

Christiaan Meihsl

@Hilarius, by "XTKS" do you mean the Tokyo Stock Exchange ?

I checked the data coverage guide for TRTH. In tab Data Release Times we see when data is made available. For TYO that would be 17:05 (15:05 + 120 min, UTC+9). But for TOS it would be 19:00 and for TYP it would be 20:10. Could it be that some of the instruments are on TOS or TYP ?

To investigate this further we would need several things:

The list of instruments you are trying to retrieve.
The schedule (from the GUI you can export it as an XML file).
Your timezone.

Hilarius

@Christiaan Meihsl, thanks a lot for your reply.

What's the difference among TYO, TYP, and TOS? And how can I know an instrument belongs to which one?

Christiaan Meihsl

@Hilarius,

TYO, TYP, TOS

Exchanges can separate their data into several categories, for various reasons (to differentiate data pricing, separate types of data or trading methods, etc.).

Edit after receiving answer from data specialist (thanks go to Sachi):

TYO is a standard PDP code (permissioning code) for
Tokyo Stock exchange (the Exchange code is TSE, but the PDP code is TYO). It provides information and pricing on all domestic Stocks, all Listed Convertible
Bonds except Foreign Currency Denominated CBs and Foreign CBs. It includes data
from Fukuoka and Sapporo. BBO10 level data.

TYP is a PDP code for TOPIX Index
Highspeed (Datafeeds only). High-Speed Index consists of High-Speed Price Index
updated at every last sales price change, Best Offer Index calculated using
best offer quotes and Best Bid Index calculated using best bid quotes. While
the constituents of the High-Speed Index is the same as TOPIX etc., calculation
and dissemination of the High-Speed Index is aimed to be completed on the
millisecond level after the underlying stock price changes.

TOS is a trading system for trading during off-auction hours.

What exchange does a RIC belongs to ?

The Historical Reference, Terms and Conditions, Elektron Timeseries and Corporate Actions API calls can return the Exchange Code for a RIC.

If you have the Eikon product you can retrieve a RIC and see what exchange it belongs to. As an example, 6502.T (Toshiba equity) belongs to TYO:

Hilarius

@Christiaan Meihsl

When asking the first question, I requested data for 4 instruments all of which belong to TYO. According to the table, "Data Release Times", the responses should give valid data since I set the trigger time as 18:15, which is later than (effective close + 120min).

What do you think the problem is?

Christiaan Meihsl

@Hilarius, to investigate this further I would need several things:

The list of 4 instruments you are trying to retrieve.
The schedule (from the GUI you can export it as an XML file).
Your timezone.

In the meantime I will try to double-check the effective close and embargo time for TYO.

Hilarius

@Christiaan Meihsl

Thanks a lot. It was very helpful.

Christiaan Meihsl

@Hilarius, just thinking, this might be a permission issue. Can you check your:

Third party content permissions in the GUI, in the box top right (where it says Find by keywords" type TYO. What permission do you have ?
User permissions in the GUI. In the central column, under heading "Pricing Data", which of the 4 Asia boxes (Asia 15:00 JST ... Asia 22:00 JST) have a tick ?

Hilarius

For TYO, I have a permission "delayed".
None of four boxes is checked.

Thanks.

Christiaan Meihsl

@Hilarius, the schedule ran for me today at 18:15 (UTC+9) and was not embargoed.

I therefore believe the embargo you observe is related to the permissions of your account, especially as we have different permissions set.

I am checking the permissioning details with a specialist, but in the meantime you might also want to talk to your Thomson Reuters account manager, who should also be able to explain these to you, and why you have these particular values. There might be a cost impact if you want to change your permissions, so the end solution might just have to be to wait longer before retrieving the data.

Christiaan Meihsl

@Hilarius,

In other words, none of these should impact your T&S query.

Hilarius

@Christiaan Meihsl

I know that if I set trigger time later than 18:15(UTC+9), e.g. 20:30, I can get the data. However, I'd like to know what's going on during those times, I mean (18:15 - 20:30).

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