Datascope select: No result when requesting xtks tick history

Hilarius
Hilarius Explorer

When I schedule tick history time and sales for xtks in datascope select, though triggering is done, I cannot see any result in the report file. There's only csv header in the file.

When opening 'notes', I can see "Request occurred during embargo".

However, I entered the triggering time to avoid the embargo, which is 18:15(GMT+9).

What's wrong with my schedule?

Best Answer

  • Christiaan Meihsl
    Answer ✓

    @Hilarius,

    I talked to a DSS specialist, who confirmed that Third party content permissions in the GUI only applies to DSS Intraday requests, and that the 4 Asia boxes under User permissions in the GUI are for fee liable Fixed Income pricing deliveries.

    In other words, none of these should impact your T&S query.

    You need to check why you receive an embargo with your Thomson Reuters account manager. Alternatively, you can contact the TRTH support team via Contact Us. In the product field, please select Thomson Reuters Tick History v2.

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