How to use python to connect eikon data api from remote server via websocket

warayu

I try to connect data api from my pc to remote server via websocket but still error

TimeoutError: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond

nick.zincone

Hi I @warayu,

The Eikon Data API does not presently support streaming services. If you are simply trying to use Python to connect to your ADS, you can post a separate question within the forums if you have any issues. To ensure you have an ADS supporting Websocket services, you can use the Quick Start Guide to ensure connectivity.

warayu

https://community.developers.refinitiv.com/discussion/comment/40403#Comment_40403

Thanks @nick.zincone

warayu

https://community.developers.refinitiv.com/discussion/comment/40404#Comment_40404

@nick.zincone I try to test connect with websocket api but in still connecting for a long time, it's means ADS not support?

nick.zincone

@warayu,

Ensure you refer to the troubleshooting section within the quick start I linked above. If you believe you have all the proper connection details, then you will need to reach out to your market data team to verify you have the correct version of the ADS (as outlined in the quick start) and the correct server connection details with them.