Error code 404 | Client Error:

pwb83
pwb83 Newcomer
in Eikon Data APIs

Hi, Im following the basic steps - I installed Python, I already have my Eikon Core, I got the App key and I try to run any request (data or headlines) but I get this error: Error code 404 | Client Error: <!DOCTYPE html>

Here is my code, its basic and comes from the Quickstart for this package:

import eikon as ek

ek.set_app_key('18........')

ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')

I also tried: headlines = ek.get_news_headlines('MSFT.O',10) and i also tried

df = ek.get_timeseries(["MSFT.O"],

start_date="2016-01-01",

end_date="2016-01-10")


But I always get that same error:

Error code 404 | Client Error: <!DOCTYPE html>

<html lang="en">

<head>

<meta charset="utf-8">

<title>Error</title>

</head>

<body>

<pre>Cannot POST /api/v1/data</pre>

</body>

</html>


Traceback (most recent call last):

File "<pyshell#2>", line 1, in <module>

ek.get_news_headlines('R:LHAG.DE', date_from='2019-03-06T09:00:00', date_to='2019-03-06T18:00:00')

File "C:\Users\admin\AppData\Local\Programs\Python\Python37-32\lib\site-packages\eikon\news_request.py", line 120, in get_news_headlines

result = eikon.json_requests.send_json_request(News_Headlines_UDF_endpoint, payload, debug=debug)

File "C:\Users\admin\AppData\Local\Programs\Python\Python37-32\lib\site-packages\eikon\json_requests.py", line 121, in send_json_request

_raise_for_status(response)

File "C:\Users\admin\AppData\Local\Programs\Python\Python37-32\lib\site-packages\eikon\json_requests.py", line 244, in _raise_for_status

raise EikonError(response.status_code, error_msg)

eikon.eikonError.EikonError: Error code 404 | Client Error: <!DOCTYPE html>

<html lang="en">

<head>

<meta charset="utf-8">

<title>Error</title>

</head>

<body>

<pre>Cannot POST /api/v1/data</pre>

</body>

</html>


Any help would be much appreciated.

Pat


PS: I think the issue is with the Key - if I put any gibberish as the key I get the same error. Note sure why my key is not working... maybe cause i'm using an eikon core? However Im able to get data using the Excel API ...

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Best Answer

  • chavalit-jintamalit
    chavalit-jintamalit admin
    Answer ✓

    Hi @pwb83

    I checked and see that you are on Eikon Core variant.

    Eikon Core does not include API features.

    Please contact your account manager to see any available options.

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