How can I activate API service?

cam.stothard

Hello

When I visit http://localhost:9000/ping?all after running Thomson Reuters Eikon, I can see that the API service is not activated.

{"port":9000,"mode":"eikon4","pid":2272,"hasSecure":true,"startedTime":"Tue Oct 22 2019 18:59:00 GMT-0500 (Central Daylight Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}}]}

As you can see, {"path":"api"} is missing.
How can I activate this API service? I want to use Eikon data API on my computer.
I appreciate your quick response.

Thanks

chavalit-jintamalit

Hi @cam.stothard

Your Eikon account is on "Eikon Exchange Pricing" variant and it does not include API access.

Please contact your account manager.