Error code 404 | Client Error

I get error "eikon.eikonError.EikonError: Error code 404 | Client Error: <!DOCTYPE html>" when I tried to use ek.get_news_headlines, and I tried to use configration manager to check but I cannot click on configure (see below), and I tried to go to local host 9000 and I received below:

{"port":9000,"mode":"eikon4","pid":24716,"hasSecure":true,"startedTime":"Thu Nov 07 2019 14:19:48 GMT+0100 (W. Europe Standard Time)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}}]}

Find more posts tagged with

python

eikon

workspace

eikon-data-api

refinitiv-dataplatform-eikon

workspace-data-api

error-404

Accepted answers

chavalit-jintamalit

I checked in our user tools using your forum registered email and see that you are using Eikon - Core variant.

It does not support API features.

Please contact your account manager to see the available options.

All comments

"Configure" bottom is unavailable probably because you don't mark "Configure Logs on the Workstation" and select trace level.

I did but still not working

chavalit-jintamalit

I checked in our user tools using your forum registered email and see that you are using Eikon - Core variant.

It does not support API features.

Please contact your account manager to see the available options.

Quick Links