EikonError: Error code 408 | UDF timeout occured. The operation was canceled.

Hi,

I get the following error while conducting a heavy loop:

The loop I am conducting looks like this:

I dívided the ~12,000 firms to groups of 500 to avoid the limit for 10,000 data points per search since I search with 17 fields/data items. How could I best implement the search to all of the 12,000 firms or fix the error occuring?

Many thanks for any advice!

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Accepted answers

chavalit-jintamalit

Hi @CodeWave

You can use try, except code block to handle error.

try:
   df,err = ek.get_data(...)
except ek.EikonError:
   //do something, perhaps retry the request again after some period of time

All comments

chavalit-jintamalit

Hi @CodeWave

You can use try, except code block to handle error.

try:
   df,err = ek.get_data(...)
except ek.EikonError:
   //do something, perhaps retry the request again after some period of time

CodeWave

Hi,

Ok. Thanks! But what is causing the problem so I can prevent the error in the first place? Meanwhile, I will try to make a try-expect structure to handle the issue.

umer.nalla

Hi @CodeWave

Have you tried adding a sleep() between each get_data() call?

I am not an expert on the inner workings of the Eikon API, however, the trace you shared mentions server errors around when the json request is sent to the server.

CodeWave

No, I had not tried. Thanks for the tip! I think i will try using a try-expect structure and also use sleep between each iteration for chunked firm lists. We'll see how that works out.

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