RFA WIndows event log description cab't be found

mike.ford

We have Windows event logging enabled for our application build on RFA 8 C++ libraries but all entries in the Windows event log have the same error message e.g.

"The description for Event ID 10105 from source RSSL_Adapter cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

The Windows registry values for this component are
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Reuters\RFA\CLS_RFA_GW1\Logger\ComponentLoggers\RSSL_Adapter messageFile = RFA8_RSSL_Adapter
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\RSSL_Adapter EventMessageFile = RFA8_RSSL_Adapter120.dll

RFA8_RSSL_Adapter120.dll is installed in our applicaiton distribution directory

Is this correct? The error above suggests the Windows Event log can't locate the RSSL_Adapter dll RFA8_RSSL_Adapter120.dll.

Please advise if our configuration is correct or other investigation to determine why the description for the event ID can't be found.

moragodkrit.chumsri_1

@mike.ford

Below is an additional information about the logger setting provided by RFA C++ development team.

For setting up Windows Event Logs for RFA8 RSSL OMM Consumer, the following registry entries need to be in place considering that the Visual Studio 2017 DLLs are present in ‘C:\Release’ directory as an example.

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\Connections]

"messageFile"="C:\Release\RFA8_Connections150_x64.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\SessionCore]

"messageFile"="C:\Release\RFA8_SessionLayer150_x64.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\RSSL_Adapter]

"messageFile"="C:\Release\RFA8_RSSL_Adapter150_x64.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\RSSL_Cons_Adapter]

"messageFile"="C:\Release\RFA8_RSSL_Cons_Adapter150_x64.dll"

For setting up Windows Event Logs for RFA8 RSSL OMM Provider, add the following entry.

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\RSSL_Prov_Adapter]

"messageFile"="C:\Release\RFA8_RSSL_Prov_Adapter150_x64.dll"

If in case of using a static version of RFA libraries, please add the following entry.

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\Static]

"messageFile"=" C:\Release\RFA8_MsgFile150_x64.dll"

The following registry entry is not required to be added.

[HKEY_LOCAL_MACHINE\SOFTWARE\Reuters\RFA\Default\Logger\ComponentLoggers\Adapter]

"messageFile"="RFA8_Adapter"

Hence, the component RFA8_Adapter has to be removed and the component RFA8_RSSL_Adapter has to be added to table 13 of RFA Configuration Guide. Also, the references of RFA7 has to be replaced with RFA8 in the document. Moreover, for the components like SessionCore and Connections, any one of the DLLs [RFA8_Connections150_x64.dll/ RFA8_Connections_OMM150_x64.dll] can be used as both of those libraries are expected to support Windows Event Logs.

They will update the document and hope this can help.