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jagjit.singh

Hi,

I have been getting the following error today since morning, not being able to troubleshoot it.

Regards,

Jagjit

jagjit.singh

Hi, I installed the listed packages httpx, and nest-asyncio. However, it didn't work. I don't know how to clear the cache. If you can tell me. However, I upgraded the eikon package to the latest version and it got fine.

Thanks

jason.ramchandani01

@jagjit.singh please could you try the steps on this thread and lt me know how you get on. I hope this can help.

jason.ramchandani01

https://community.developers.refinitiv.com/discussion/comment/67545#Comment_67545

jagjit.singh

Oct 15, 2020

Hi, I installed the listed packages httpx, and nest-asyncio. However, it didn't work. I don't know how to clear the cache. If you can tell me. However, I upgraded the eikon package to the latest version and it got fine.

Thanks

@jagjit.singh Start => Thomson Reuters => Thomson Reuters Eikon Tools => Clear Cache