REDI desktop always close.

alongkot.b

I try to run automate trade via Python for a few days, and i got the REDIPlus Application self shutdown around 5p.m. of exchange time. I want to know does the application self shutdown everyday and when will the program self-shutdown? and how can i get any shutdown message via python?

brian.mullane

Hi @alongkot.b,

The default behavior is to have REDI shutdown every day, but that can be changed to never shut down. Please reach out to your account representative or the support desk, who can configure your ID accordingly.

We show a popup before logout (e.g. prompting you to save your workspace). Theoretically, using CacheControl, you could listen for that message as a sign of a shutdown (logout). Unfortunately, CacheControl is not available for Python.

Hope this helps...

Thanks,

Brian

alongkot.b

@brian.mullane, Please configs account of "r154725" "r154757" and "r154758" to do not shutdown.

Thank you in advance.

alongkot.b

brian.mullane

Hi @alongkot.b,

I have forwarded your request to your account manager. They will be in touch shortly.

Thanks,

Brian

alongkot.b

Dear @brian.mullane,

I the application still self shutdown around 11 am. exchange time. please change the configuration for these accounts.

Thanks,

Alongkot

brian.mullane

@alongkot.b to update the thread, we're discussing this with your account manager and support teams.