How to ensure that that Excel starts in signed out status hence requiring an explicit sign-in act...

christophe.dumont

How to ensure that that Excel starts in signed out status hence requiring an explicit sign-in action ?

Alex Putkov.1

Click the Settings button in Refinitiv Eikon tab in Excel ribbon. In the Settings window click "Sign In" under Refinitiv Eikon - Microsoft Office. Then select the desired option from "Automatically sign me in when:" drop-down.

christophe.dumont

https://community.developers.refinitiv.com/discussion/comment/70484#Comment_70484

Thanks Alex. Although I have selected : Automatically sign me when = "Never" in the Eikon settings / Signin, it keeps signing it at start up

Alex Putkov.1

https://community.developers.refinitiv.com/discussion/comment/70495#Comment_70495

If Eikon application or Eikon Excel do not behave as expected, your best bet is to reach out to Refinitiv Helpdesk. I opened case 09450602 with Refinitiv Helpdesk on your behalf. You will be contacted by the Helpdesk to investigate the issue.