Eikon R API install error

gino.cenedese

Hi all,

could I ask for some help on the following please. I am trying to install the R API.

I installed Rtools and Devtools.

If I run

install_github("ahmedmohamedali/eikonapir")

I get the following error message

Downloading GitHub repo ahmedmohamedali/eikonapir@HEAD
Error in utils::download.file(url, path, method = method, quiet = quiet,  : 
cannot open URL 'https://api.github.com/repos/ahmedmohamedali/eikonapir/tarball/HEAD';

Any idea of what is going on? thanks

Gino

gino.cenedese

Thank you! Eventually, apparently the issue was that (or was related to that) I had installed devtools with no admin rights. I had my IT manager install it again with admin rights and everything worked out correctly as expected. cheers

moragodkrit.chumsri_1

@gino.cenedese

Just try to install the latest version of R and follow instructions from this guide, and it works well on my windows 10.

Someone reported a similar issue on the below link, and some users said they have to enable TLS 1.2 on IE setting. I'm not sure it is related to the issue or not.

"cannot open URL" with remotes::install_github() · Issue #130 · r-lib/remotes · GitHub

wasin.w

Hello @gino.cenedese

Please be informed that the Eikon R is not official Refinitiv product, you can submit the issue to the Eikon R development via the GitHub issue page directly.

gino.cenedese

Fixed: eventually, apparently the issue was that (or was related to that) I had installed devtools with no admin rights. I had my IT manager install it again with admin rights and everything worked out correctly as expected. cheers

Jirapongse

https://community.developers.refinitiv.com/discussion/comment/73711#Comment_73711

@gino.cenedese

Thank you for sharing.