Error code -1 Server returns error. Please try again

Hi,

I try to download stock price of .SPX for SP500 but got this error. I still can download it yesterday.

Thank you.

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eikon

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refinitiv-dataplatform-eikon

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Accepted answers

chavalit-jintamalit

Hi @Ha.T.Nguyen

The error message suggests that there was an error on the server-side.

Please retry your API call after a while.

If the problem still exists, please share your API call.

So I can take a look in more detail.

I just quickly tested the .SPX with last price field.

And it works fine.

All comments

Hello @Ha.T.Nguyen,

If you would like to include the complete code, we can try running it on our side.

Is your Eikon/Refinitiv Workspace desktop running, logged in and otherwise behaves as expected?

chavalit-jintamalit

Hi @Ha.T.Nguyen

The error message suggests that there was an error on the server-side.

Please retry your API call after a while.

If the problem still exists, please share your API call.

So I can take a look in more detail.

I just quickly tested the .SPX with last price field.

And it works fine.

Hi. the Eikon desktop is still running. I change from eikon.get_timeseries to get_data and it works.

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