Streaming Quotes from RDP

Hi Team,

Kindly advise regarding the following client query on streaming market data via RDP API:

Hi,

I have started to do some initial analysis on the streaming quotes from RDP using the Python example.

python streamingpricingwealth_market_price_edpgw_authentication.py --user simon.cater1@refinitiv.com --password ******* --clientid 5bb037a279674675adf794ddaaf47cb7a13b115b --hostname amer-2.pricing.streaming.edp.thomsonreuters.com --service ELEKTRON_DD

This was working but has stopped in the last week.

I know get the following:

Connecting to WebSocket wss://amer-2.pricing.streaming.edp.thomsonreuters.com:443/WebSocket ...

[Errno 60] Operation timed out

WebSocket Closed

Can you help?

When it was working I tried to get the CF_LAST value as part of the stream, This was not coming through. Could you let me know why that could be?

Thanks,

Simon Cater <simon.cater@finbourne.com>

Best Answer

  • Gurpreet
    Gurpreet admin
    Answer ✓

    Hi Nitesh,

    The client is using old sample and endpoint. Please have them use the service discovery sample from here.

    They might also have to update the python websocket-client module to the latest version 0.58. If there are any issues, please have them ask a question here directly.

Answers

  • Please note: CF fields are consolidated FIDs they may not be in the ELEKTRON_DD service. For consolidated FIDS you would need the correct licence on the user with the ES_ERT_FD3_LF1 PO in it, this then forces the streaming to the correct service.


  • zoya faberov
    zoya faberov ✭✭✭✭✭

    Hello @Nitesh Saha,

    Please ask client developers to test with example as advised by @Gurpreet, passing in the command line parameter:

    --service ERT_FD3_LF1

    Please encourage the client developers to register on developers portal, to be able to review the developer materials, and access/search the dev forums for answers and ask the questions directly.