Hello,
I am trying to do some data pulling through Eikon using python.
I am accessing Eikon through my school's network with a common account provided by the school that all students use.
The current version of python I am using is 3.8.5.
When I tried to connect Eikon to python following the steps in the starting guide webpage (https://developers.refinitiv.com/en/api-catalog/eikon/eikon-data-api/quick-start), it gave me the following error message:
2021-04-09 01:47:34,984 P[19924] [MainThread 19292] Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running. 2021-04-09 01:47:34,986 P[19924] [MainThread 19292] Port number was not identified, cannot send any request 2021-04-09 01:47:34,986 P[19924] [MainThread 19292] Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.
When I downgraded the Eikon version to 1.1.2 as suggested in a previous Q&A thread (https://community.developers.refinitiv.com/questions/65653/error-python-eikon-api-no-proxy-address.html), it gave me a different error message reading:
2021-04-10 12:23:32,144 P[9828] [MainThread 40616] Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002824A38A160>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it')) 2021-04-10 12:23:36,171 P[9828] [MainThread 40616] Error on checking port 36036 : HTTPConnectionPool(host='localhost', port=36036): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002824A38A610>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it')) 2021-04-10 12:23:36,172 P[9828] [MainThread 40616] Error on handshake port None : Failed to parse: http://localhost:None/api/handshake
2021-04-10 12:23:44,187 P[9828] [MainThread 40616] Error: no proxy address identified. Check if Eikon Desktop or Eikon API Proxy is running. 2021-04-10 12:23:44,188 P[9828] [MainThread 40616] Port number was not identified, cannot send any request 2021-04-10 12:23:44,188 P[9828] [MainThread 40616] Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.Would you be able to help me with this?
Thank you in advance.
