EZD vs RTO (Data Format and Update Count)

nicolas.ooka

For customers currently testing with RT Optimized, I need to confirm about what they can expect for differences in data format (ie. FID numbers, Field names) compared to the original EZD (Elektron Connect). Any differences to look out for or should data format be identical to EZD? Also initial tests show Optimized receiving more updates that EZD for the same time windows (ie. 1 sec, 1 min, 5 min) for currency FX rate data.

Finally, what is the official EZD uninstall procedure as it is not published in currently available installation guides? Thank you very much.

PS - The 'Private' query option was not made available when I posted this question. Is that feature still available?

umer.nalla

Hi @nicolas.ooka

The field names and FID numbers should remain the same - the data source is still the same (i.e. our Real-time consolidated feed)

In terms of updates, my understanding is that EZD provided 3 updates per second, trade safe optimized. RTO is also the same optimized rate. I will try and find out if there might be any reason why RTO may receive more.

In terms of uninstallation, the Windows version has a setup program - so it should be possible to uninstall from Control Panel.

For the Linux version, you could try raising a My.Refinitiv support ticket for 'Thomson Reuters Elektron Connect' and see if they can help.

I will check with Dev Portal support to see why you cannot post a private message.