INVALID_PROVIDER_TYPE for Media Check screening on cases/SaveAndScreen

jack01

So my request body is as follows on endpoint cases/SaveAndScreen

{

"groupId": "{{group-id}}",

"providerTypes": [

"WATCHLIST",

"MEDIA_CHECK"

],

"nameTransposition": false,

"caseScreeningState": {

"WATCHLIST": "INITIAL"

},

"cases": [
//insert cases here
]

}

}

The request is authorised and responds:
[{"error":"INVALID_PROVIDER_TYPE","cause":"This operation has failed. You specified unsupported provider type."}]

Media check is indeed enable on my parent group, and works for screening individual cases at a time. So why then can I not create and save multiple cases at once, with media check screening included as a provider type?

I am using Postman collection V2.2 and Pilot environment V2.

Thanks in advance.

Vivek Kumar Singh

Hi @jack01

Thanks for sharing the details with us!

We would like to let you know that the "providerTypes": "MEDIA_CHECK" is not supported for cases/saveAndScreen endpoint, hence you were getting the expected error.

Thanks