Why do i get "Not authorized for this variant. Please contact your account representative for mor...

Why do i get "Not authorized for this variant. Please contact your account representative for more information." in Datastream Excel Add-in? It worked for the same request few days ago and it stopped working today. I did not change any parameter meanwhile

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Accepted answers

Jirapongse

@nicola.fiore

Please directly contact your Refinitiv sales or account team to verify the problem.

Otherwise, you can contact the Refinitiv Eikon with Datastream for Office support team via MyRefinitiv.

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Jirapongse

@nicola.fiore

Please directly contact your Refinitiv sales or account team to verify the problem.

Otherwise, you can contact the Refinitiv Eikon with Datastream for Office support team via MyRefinitiv.

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