Why do i get "Not authorized for this variant. Please contact your account representative for mor...

nicola.fiore
nicola.fiore Newcomer
in Datastream
Why do i get "Not authorized for this variant. Please contact your account representative for more information." in Datastream Excel Add-in? It worked for the same request few days ago and it stopped working today. I did not change any parameter meanwhile
Tagged:

Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @nicola.fiore

    Please directly contact your Refinitiv sales or account team to verify the problem.

    Otherwise, you can contact the Refinitiv Eikon with Datastream for Office support team via MyRefinitiv.

Categories