pip install eikon error

tnksnsk314
LSEG
My client is trying to do "pip install eikon" in the prompt and the error message is showing up. Please see the attached.error message.png
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Best Answer
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Hello @tnksnsk314
The Python pip tool needs to connect to the internet to download the Eikon Data API package from the https://pypi.org/ repository. The error message means the pip tool cannot connect to the internet behind the client network.
I highly recommend the client contact their local IT department to verify this network issue.
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Answers
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Thank you for your advice!0
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You need to ensure correct version of pip is used. I tried the following command and it worked for me
pip3 install --trusted-host pypi.org --trusted-host files.pythonhosted.org eikon
hope this helps0
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