Hello, I am using Python 3.6 and eikon package of 1.1.14. When I try ek.StreamingPrices() method, I cannot open the connection. Do you have any solutions?
hi @Xueying ,
Could you try to update the Eikon desktop to version 4.0.46?
I tried on this Eikon desktop version with the libraries below and it works
hi @Xueying
Have you tried restarting Eikon and/or your PC? If it still does not resolve, please see this troubleshooting guide and post your log files here along with the current versions that you're using of
In addition, the same code you're using is working fine on my machine.
or if you're using Python library httpx 0.20.0, you may follow the suggestion in this thread to downgrade the version of httpx to 0.19.0.
Eikon desktop 4.0.55
Eikon Library 1.1.14
Python 3.6.10
