Why do I get only N/A in the following code in Python?

rombout

Should I make a separate thread? My issue looks very similar to the above ("Asynchronous Query library internal error.") and I saw a reply that this problem was server-side. Therefore I would like to know if this issue has been resolved. Thanks.

gabriel.g

https://community.developers.refinitiv.com/discussion/comment/89236#Comment_89236

Since they want to investigate the issue via personal tickets, raising a ticket via MyRefinitiv is the best you can do at the moment. When raising the ticket do not forget to mention your Eikon User ID.

As far as I have been informed, @lukasz.trzcinski0 has been responsible for the ticket internally. However, since more and more people are reporting identical symptoms and are joining this thread it might be a good idea to give this (backend!) issue more attention. For now, I've bypassed the problem by defensive code (retry on error) and chunking the original requests into smaller pieces. However, the current workaround is painfully slow (original code only needed 5% of current runtime). Therefore, I'm looking forward to an actual solution.

gabriel.g

https://community.developers.refinitiv.com/discussion/comment/89355#Comment_89355

Thanks. Can confirm that everything is working again as expected.

rombout

https://community.developers.refinitiv.com/discussion/comment/89355#Comment_89355

Yes, looks fine now; thanks.

susskaya.anita

https://community.developers.refinitiv.com/discussion/comment/89355#Comment_89355

Thank you! I checked it with 4961 RIC-code, and it worked.