We are experiencing the issue on Eikon API after restarting PC.
Version: Desktop 4.0.56
>>> import eikon as ek
>>> print(ek.__version__)
1.1.14
http://localhost:9000/api/status
Cannot GET /api/status
http://localhost:9000/api/data/v1
Cannot GET /api/data/v1
http://localhost:9000/ping?all
{"port":9000,"mode":"eikon4","pid":11644,"hasSecure":true,"startedTime":"Fri Feb 11 2022 12:13:42 GMT+0100 (Paris, Madrid)","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}},{"path":"/sxs/v1/services/messenger"}]}
http://127.0.0.1:9000/api/handshake.
Cannot GET /api/handshake.
>>> import eikon as ek
>>> ek.set_log_level(1)
>>> ek.set_app_key('apikey')
2022-02-11 13:08:56,465 P[13028] [MainThread 7332] Reset a Desktop session with new app_key
2022-02-11 13:08:56,465 P[13028] [MainThread 7332] Unlock login_event for streaming session 0 due to stop streaming call
2022-02-11 13:08:56,480 P[13028] [MainThread 7332] Send GET request to http://127.0.0.1:9000/api/status to detect API Proxy...
2022-02-11 13:08:56,480 P[13028] [MainThread 7332] Request to http://127.0.0.1:9000/api/status
headers = {'x-tr-applicationid': 'apikey'}
params = None
2022-02-11 13:08:56,496 P[13028] [MainThread 7332] HTTP request response 404: <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Cannot GET /api/status</pre>
</body>
</html>
2022-02-11 13:08:56,496 P[13028] [MainThread 7332] Checking proxy url http://127.0.0.1:9000/api/status response : 404 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Cannot GET /api/status</pre>
</body>
</html>
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Port 9000 was retrieved from .portInUse file
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Try to handshake on url http://127.0.0.1:9000/api/handshake...
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Request to http://127.0.0.1:9000/api/handshake
headers = {'Content-Type': 'application/json', 'x-tr-applicationid': 'apikey'}
params = None
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] HTTP request response 404: <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Cannot POST /api/handshake</pre>
</body>
</html>
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Response : 404 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Cannot POST /api/handshake</pre>
</body>
</html>
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Response 404 on handshake url http://127.0.0.1:9000/api/handshake : <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Cannot POST /api/handshake</pre>
</body>
</html>
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Application ID: apikey
2022-02-11 13:08:56,512 P[13028] [MainThread 7332] Init a Desktop session with new app_key
>>>
Can somebody help to identify and resolve API connection issues ?
Thank you.
