How to restart Eikon automatically, from windows task scheduler?

jason.huang

We need to automatically restart Eikon everyday. Is there a way we can do that in the windows task scheduler?

wasin.w

Hello @jason.huang

Please be informed that the Q&A forum is dedicated to Refinitiv Api's general usage questions.

I highly recommend you contact the Eikon support team directly to help you. You can contact the team via the https://my.refinitiv.com/ website.

doina

taskkill /F /IM EikonBoxNet.exe /T & timeout 5 >nul & taskkill /F /IM EikonBox.exe /T & timeout 5  >nul & call taskkill /F /IM Eikon.exe /T & timeout 10  >nul & start "" "C:\Program Files (x86)\Thomson Reuters\Eikon\Eikon.exe"

I put the following in a .bat file and use the Windows scheduler to run it every day. The order in which you kill the processes is important, otherwise they keep recovering.

jason.huang

doina

Jul 18, 2022

taskkill /F /IM EikonBoxNet.exe /T & timeout 5 >nul & taskkill /F /IM EikonBox.exe /T & timeout 5  >nul & call taskkill /F /IM Eikon.exe /T & timeout 10  >nul & start "" "C:\Program Files (x86)\Thomson Reuters\Eikon\Eikon.exe"

I put the following in a .bat file and use the Windows scheduler to run it every day. The order in which you kill the processes is important, otherwise they keep recovering.

Thank you doina. I did the same thing after calling the Eikon support got the answer they don't support the graceful auto restart.

Instead of killing the subprocesses I killed Eikon.exe and I can see all children gone.