Volatility surface build failed

fabien.marcaillou
fabien.marcaillou Newcomer
in Refinitiv Data Platform

Hi everyone,


I'm using the curves-and-surfaces endpoint to get some FX volatility surfaces.

Most of the time it works fine but for some currencies pairs it fails (ex: EURXAG).

Do you have a solution?

1683878078811.png


Thank you for your help

Regards

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Best Answer

  • raksina.samasiri
    raksina.samasiri admin
    Answer ✓

    Hi @fabien.marcaillou ,

    Sorry to hear that you have been facing this issue.

    I can also replicate this error with Refinitiv API Playground. Hence, ticket number 12564062 has been raised via MyRefinitiv on your behalf and the technical support team is going to contact you directly to assist with this.api-playground-quantitative-analytics.png

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