Invalid credentials while authenticating user Refinitiv DataScope Select - REST API

boradkarsankalp6
boradkarsankalp6 Newcomer
in DSS

I am using credentials of refinitive GUI dashboard to authenticate Authentication/RequestToken API. But while passing the same credentials getting invalid credentials 401 response.

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Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @boradkarsankalp6

    Thanks for reaching out to us.

    First, please check the format of the request message.

    1684481217734.png

    If the format is correct, your account may not have permission to access the API. Please contact your Refinitiv Account team to verify the permission.

    I hope that this information is of help.




Answers

  • boradkarsankalp6
    boradkarsankalp6 Newcomer

    @Jirapongse

    Thanks for the response. I've verified headers and request body I am using with reference to details you've added and I did not find any difference it might be permission issue.
    I will contact with account team and get update from their end.

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