Backend Error 400 ... creeping up regularly ... is there a way to avoid?

the.swiss
the.swiss Newcomer
in Eikon Data APIs

I am getting the famous 400 relatively often. Process runs fine, the slows. Same Code for ages, sometimes produces the error, sometimes not.

Is there a way to get to the bottom of it?

Had a couple of '500' as well, rarely though.

Again, absolutely no code changes from my side

Python 3.9.16, DataSPELL, Eikon 1.1.16

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Best Answer

  • aramyan.h
    aramyan.h admin
    Answer ✓

    Hi @the.swiss ,


    That's not an authentication issue, and perhaps is related to API overload. My colleague @jason.ramchandani01 is suggesting a workflow to overcome the issue in this thread. You may want to have a look and see if that can be applied to your case.


    Best regards,

    Haykaz


Answers

  • aramyan.h
    aramyan.h admin

    HI @the.swiss ,


    Are you using large number of RICs/fields in one request? Would you mind trying our latest RD Libraries for Python? Happy to suggest RD equivalent of your eikon code if required.


    Best regards,

    Haykaz

  • the.swiss
    the.swiss Newcomer

    thanks, moving to RDP is on my list, however, failed a few times. Seemed temperamental.

    do you have an easy guide?

    cheers

  • aramyan.h
    aramyan.h admin

    sure, I believe this GitHub repo would be very handful both for QuickStart and for more advanced queries.


    Best regards,

    Haykaz

  • the.swiss
    the.swiss Newcomer

    Quick glance at it - not too obvious - will need more time soon

    So apart from switching to RDP there really is no answer to random Error 400 and, lately, 500 errors creeping up?

    Authentication issues?


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