Issue with login to new RO account using v2 auth

Hello @andy.sciascia

The "Authentication failed (1026, Request for token validation failed:Authentication server returned response code:400)." error message indicates there is the authentication issue with the RDP service (RTO uses the RDP Authentication service).

I can run the WatchlistConsumer example connects to RTO with the following command:

-clientId <client_id> -clientSecret <client_secret> -sessionMgnt -c encrypted -ec socket -s ELEKTRON_DD -mp THB= -h <RTO endpoint> -p 14002 -restEnableLog -restLogFileName restlog.txt

Note: I am connecting to ap-northeast-1-aws-1-sm.optimized-pricing-api.refinitiv.net endpoint.

Result:

Can you retry with the parameters like me above?

If the problem persists, please enable the rest log file and share the rest log when then problem occurs.

• Do not forget to remove your credentials from the file before posting!)

The log file will be available on the application folder as follows:

Example log:

REST log redirected to file. 


--- REST REQUEST ---


<!-- Time: 15:11:11:185 -->
URL: https://api.refinitiv.com/auth/oauth2/v2/token
HTTP method: POST
HTTP header data:
 Content-Type : application/x-www-form-urlencoded
 User-Agent : RTSDK
HTTP body data: grant_type=client_credentials&scope=trapi.streaming.pricing.read&client_id={clientid}
Request timeout: 90

--- REST RESPONSE ---

<!-- Time: 15:11:11:959 -->
HTTP header data:
 Date :  Thu, 07 Dec 2023 08:11:07 GMT
 Content-Type :  application/json
 Content-Length :  90
 Connection :  keep-alive
 X-Amzn-Trace-Id :  Root=1-65717e1a-0a18df025a8cfa33198c3526
 X-Served-By :  region=ap-southeast-1; cid=79337fc004204a0a96fb0451d04855e6
 X-Tr-Requestid :  c942bcf3-2c41-46f5-9319-48c4655452e0
HTTP body data: { "expires_in":7199, "token_type":"Bearer", "access_token":"XXXXX"}
Protocol version: HTTP/1.1
HTTP status code: 200

Alternatively, you may verify your RTO version 2 account credentials from the following cURL command:

curl  -X POST \
  'https://api.refinitiv.com:443/auth/oauth2/v2/token' \
  --header 'Accept: */*' \
  --header 'Authorization: Bearer ' \
  --header 'Content-Type: application/x-www-form-urlencoded' \
  --data-urlencode 'client_secret={client secret}' \
  --data-urlencode 'client_id={client id}' \
  --data-urlencode 'grant_type=client_credentials' \
  --data-urlencode 'scope=trapi'