ek.set_app_key is not working.

asiddiqua
asiddiqua Newcomer
in Eikon Data APIs

Hi,


I am trying to connect to Eikon through python on spyder.


When I typed in this code to connect to Eikon: 1704219540568.png



I get this error:


1704219611111.png



How do I connect to Eikon to download data?


Thanks!

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  • raksina.samasiri
    raksina.samasiri admin
    Answer ✓

    Hi @asiddiqua ,

    Could you please check if one of the desktop applications (Eikon Desktop or LSEGWorkspace) must be running when you use the Python library.

    If one of the application is up and running, it could be the internal proxy issue as mentioned in this thread, could you please try following this article to get more detail of an error? especially these steps, then please put the output here for further investigation

    1704965646729.png


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