HTTP 902 on python api Refinitiv

r.fernandez
r.fernandez Newcomer
in Refinitiv Data Platform

I'm using the default python Refinitiv setup to get data.

All works well, until just now. Receiving HTTP 902 errors. What is this error and how can I solve this.


Just to be clear. I've downloaded the last few days multiple correct datasets. I can share a code example:


import refinitiv.data as rd
from refinitiv.data.content import fundamental_and_reference

rd.open_session()

response = fundamental_and_reference.Definition(universe=['example']).get_data()


As I wrote, I've downloaded multiple data this last week, but suddenly I receive this error. What is going on?

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Best Answer

  • wasin.w
    wasin.w admin
    Answer ✓

    Hello @r.fernandez

    Unfortunately, I cannot find any official information about the HTTP error 902 on the Data library.

    However, I checked the Eikon/Workspace support ticket system. I found that there was an issue on the Eikon/Workspace platform service on 25-26 May which causes some clients got error 902 access denied message.

    Is it the same error message that you encountered? If so, the problem should be resolved now.

    If the error message is not same, the next time you encounter the issue please share the following information:

    • Full error log message
    • The version of the Data library you are using
    • Which session that you are using? (Desktop or RDP)

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