ReadTimeout('The read operation timed out')

torben1
torben1 Newcomer
in Refinitiv Data Platform

I want to get the constituents of the ETF IEUS.DE with this part of a Jupyter Notebook:

rd.open_session()
# Get constituents for ETF
response2 = fundamental_and_reference.Definition(
universe = "IEUS.DE",
fields = ["TR.ETPConstituentRIC,TR.ETPConstituentName"],
).get_data()

response2.data.df


I get the error 

An error occurred while requesting URL('https://api.refinitiv.com/data/datagrid/beta1/').
    ReadTimeout('The read operation timed out')


When doing a similar request for STOXX with "TR.CommonName", everything works fine.

What should I do to avoid this error?



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Best Answer

  • Jirapongse
    Jirapongse ✭✭✭✭✭
    Answer ✓

    @torben1

    Thank you for reaching out to us.

    You can try to increase the HTTP Request Timeout by changing its value in the Refinitiv Data Library configuration file (refinitiv-data.config.json).

    {
        "http": {        
            "request-timeout": 60        
        },
      "logs": {
        "level": "debug",
        "transports": {
          "console": {
            "enabled": false
          },
          "file": {
            "enabled": false,
            "name": "refinitiv-data-lib.log"
          }
        }
      },
      "sessions": {
        "default": "desktop.workspace",
    ...

    To load the configuration file, please refer to the example on GitHub.

    1688528194730.png

Answers

  • torben1
    torben1 Newcomer

    Thank You very much! I increased the request-timeout to 120 and now it works!


  • Anufriyev
    Anufriyev Explorer

    Dear @Jirapongse thank you for suggestion. I have the same problem. Is there a way to specify the request-timeout somewhere in the code as I don't use config file, but login like below?

    session = rd.session.platform.Definition(
                        app_key = os.environ['rdp_key_dev'], 
                        grant=rd.session.platform.GrantPassword(
                                    username=os.environ['rdp_username_dev'],
                                    password=os.environ['rdp_pass_dev']),
                        signon_control=True).get_session()
    session.open()
    rd.session.set_default(session)
  • nick.zincone
    nick.zincone admin

    Hi @Anufriyev

    You can config the timeout in code prior to opening the session:

    rd.get_config()["http.request-timeout"] = 120
  • Anufriyev
    Anufriyev Explorer

    Hi @nick.zincone Thank you for advice. That worked.

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