python data download from refinitiv.com

abilko
abilko Newcomer
edited February 26 in Refinitiv Data Platform

hi, hope all is well. I have a question about automated file downloads from my.refinitiv.com
I tried to setup the job to download the below report
https://my.refinitiv.com/content/dam/myrefinitiv/products/11727/en/Technical/629036.csv
I am getting authorization error as below
An error occurred: 401 Client Error: Unauthorized for url: https://myaccount.lseg.com/en/autosignin

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Answers

  • Gurpreet
    Gurpreet admin

    Hello @abilko

    Firstly, you should use the new URL for the support - which is LSEG MyAccount.

    Secondly, the file you are trying to download is not available for public and is behind a login-wall. Your automation application, will firstly need to login with a valid credentials, maintain the login cookies and next request this file.

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