"iPlanet session has been expired." - What is causing this error?

martonjanosbrosig · May 20

I received this response recently from the RDP token endpoint. On the previous similar questions the response was that it must be connected to the expiry of the refresh token, but in this case we are not using the refresh token, but we request a new token every time the old one expires. Could you please explain what can cause this error?

wasin.w · May 20

Hello @martonjanosbrosig

Do you mean the error occurred when an application sent a HTTP authentication request to RDP Authentication service with grant_type="password"?

If so, I strongly suggest you contact the RDP Support team to verify the issue on the server side. You can contact the team via https://myaccount.lseg.com/en/productsupport website.

martonjanosbrosig · May 20

Thanks, i will do that.

"iPlanet session has been expired." - What is causing this error?

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"iPlanet session has been expired." - What is causing this error?

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