Is there a white-list of IPs for Datastream web APIs?
Options

yookychen
Newcomer
We are upgrading our server as part of evergreen. While the old server has no issue to access the datastream web api
http://product.datastream.com/dswsclient/V1/DSService.svc
But when we switch to new servers, the connection is failed. So is there any firewall/white list setup from thomson reuter's side?
Tagged:
0
Best Answer
-
@yookychen
I suggest you raise this question to TR Datastream product support through the Helpdesk. Follow the link below, click on Product Support, then on the right hand side under Product click on "I need help with an installation or upgrade". From Select Product drop-down choose Datastream Webservice.
http://my.thomsonreuters.com/ContactUsNew0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 37 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 698 Datastream
- 1.5K DSS
- 633 Eikon COM
- 5.2K Eikon Data APIs
- 14 Electronic Trading
- 1 Generic FIX
- 7 Local Bank Node API
- 6 Trading API
- 2.9K Elektron
- 1.5K EMA
- 256 ETA
- 564 WebSocket API
- 39 FX Venues
- 15 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 25 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 283 Open PermID
- 47 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 23 RDMS
- 2.1K Refinitiv Data Platform
- 779 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 122 Open DACS
- 1.1K RFA
- 107 UPA
- 194 TREP Infrastructure
- 231 TRKD
- 918 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 98 Workspace SDK
- 11 Element Framework
- 5 Grid
- 19 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛