HSBC - The certificate issued by CN=DigiCert Global Root CA, OU=www.digicert.com, O=DigiCert Inc,...

... C=US is not trusted;
Hi, we have problems today with
the screening services.
In Dev and Production
environments we have this error
<faultstring>Error with HTTP Message:
javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.n: PKIX path building
failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl
could not build a valid CertPath.; internal cause is:
java.security.cert.CertPathValidatorException: The certificate issued by
CN=DigiCert Global Root CA, OU=www.digicert.com, O=DigiCert Inc, C=US is not
trusted; internal cause is:
java.security.cert.CertPathValidatorException: Certificate chaining error on
Server arp716vlc3ap</faultstring>
<detail encodingStyle="">
Do you change the certificate or
url in the services?
This produces several error here
in our systems, we doesn’t change anything about the configuration.
Please we need help to see what
is the problem to find a solution fast.
Thanks.
Best Answer
-
Hello @jcgarcia ,
We have received a response from our support team that this issue has been resolved by them.
Kindly let us know if you are still facing the issue.
Thanks,
Irfan Khan
0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 684 Datastream
- 1.4K DSS
- 614 Eikon COM
- 5.2K Eikon Data APIs
- 10 Electronic Trading
- Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 248 ETA
- 552 WebSocket API
- 37 FX Venues
- 14 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 23 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 275 Open PermID
- 44 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 22 RDMS
- 1.9K Refinitiv Data Platform
- 641 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 26 DACS Station
- 121 Open DACS
- 1.1K RFA
- 104 UPA
- 192 TREP Infrastructure
- 228 TRKD
- 915 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 89 Workspace SDK
- 11 Element Framework
- 5 Grid
- 18 World-Check Data File
- 1 Yield Book Analytics
- 46 中文论坛