Ongoing Screening Alerts Workflow ?

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Hello,

Could you please confirm the following : The OGS can be enabled via API via a request and the API administrator will receive an email if any update happened telling him to check the cases for an update.

If true, I have three questions:

- What is the request I should do, via the API, to get the case that was updated ?

- is there any way to be updated via the API in addition to the sent mail ? If yes what is the request and workflow ?

Best Regards

Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @nabil.hassoumi,


    You will have to use the API call "SEQ-6a: Enable ongoing screening for a case." in order to enable OGS for a screened case.

    In order to check the case which has been updated, you need to call the API call - "SEQ-9: Monitor ongoing screening updates on cases", where you have to manually update the content of the Body before calling the API call, with the date when you have received the alert.

    For example, if you have received an email update for an OGS on 28th May 2018, then you will have to edit the body of the "SEQ-9" from { "query": "updateDate>='{{weekAgo}}'" } to { "query": "updateDate>='2018-05-28'" } and then call the API to view the result. The result should display the details of the updated OGS case as on that date.

    Just for calrification - Below is a sample workflow which you may follow:

    Step 1: SEQ-2b: Save a very simple case

    Step 2: SEQ-4a: Screen a case

    Step 3: SEQ-6a: Enable ongoing screening for a case

    Step 4: SEQ-8: Retrieve the audit log for a case

    Step 5: SEQ-9: Monitor ongoing screening updates on cases

    Hope this clarifies your concern.

Answers

  • @nabil.hassoumi,


    You should receive email alerts for the OGS, as and when the case is updated. There is no specific API call to enable it.

    - In order to check updates via email for any OGS, use the API call - "SEQ-9: Monitor ongoing screening updates on cases". You should receive email notification as and when the case has been updated.

    - There is no way to be updated via API call in addition of email notification.

  • Hello

    Thank you for your answer.

    The OGS is not automatically enabled for every screened name. So you must enable it, how do you do that ?

    The mail received does not contain the information on the updated case, so how do you find the right case and also all the updated cases via the Api ? What is the workflow?

    Besr regards

  • Hi,

    To finish the workflow:

    The Json output of SEQ 9: can be

    {

    "caseSystemId":
    "0a3687cf-5e81-1702-97a8-06050005be8c",

    "numberOfNewResults": 6,

    "numberOfUpdatedResults":
    15,

    "updateDate": "2018-10-07T06:23:57.938Z"

    },

    {

    "caseSystemId":
    "0a3687d0-5e81-1e6e-97a8-3fb100004eba",

    "numberOfNewResults": 0,

    "numberOfUpdatedResults":
    1,

    "updateDate": "2018-10-07T06:23:58.280Z"

    },

    What is the meaning of numberOfNewResults and numberOfUpdatedResults ?

    By applying "SEQ-5b: Get
    screening results" with the CaseSystemId we will get the ongoing screening results, right ?

    Best Regards

  • Hi,

    I found the answer in the documentation:



    Name
    Description
    Schema



    caseSystemId

    required
    System generated ID
    for the Case
    string


    numberOfNewResults

    optional
    Number of new
    results added to the Case identified by caseSystemId during the ongoing
    screening operation that this update belongs to.
    integer(int32)


    numberOfUpdatedResults

    optional
    Number of updates
    in the existing results of the Case identified by caseSystemId found during
    the ongoing screening operation that this update belongs to.
    integer(int32)


    updateDate

    required
    Creation date and
    time of this ongoingScreeningUpdate in ISO 8601 format excluding Week and
    Ordinal dates.
    string(date-time)

    Best Regards