got an error
Best Answer
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Please make sure that the application connecting to the right server/IP address.
If the problem persists please contact Refinitiv Account Team who provide you the server/IP.
Or you can submit a query to Technical Specialist team vi ContactUs and provide the message you receive and server/IP. The support team should be able to help you verify the issue.
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Answers
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thanks very much for your advice.
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As far as we know, what we need is to pass username or Machine Account and password and connect to the right TRCC server. I'm not sure what is CAPI_ID.
-Have you tried passing Machine Account in the following format SP01881.<Machine Account>.TRCC.0 ?What API are using EMA or ETA? and Is this C++ or Java? Have you tried your TRCC account with the example from the article and still get the error?
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all good now. thanks very much for your help!
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