401 Unauthorized on all API Calls (SEQ-1a: Get my top-level groups)

ousmane.mbacke · May 2019

Tried calling the APIs using the Postman collection. Setup my API Key and secret in the variables but always getting a 401 message back.

ousmane.mbacke · May 2019

Hi @Irfan.Khan,

I was finally able to resolve it. I downloaded the latest Postman collection from the developer site. Seems like the one I was sent was not functional. Thank you

Mehran.Ahmed Khan · May 2019

@ousmane.mbacke

Can you provide me the complete request and response from the postman logs for the failed API call?

You can go to View-> Enable the console logs by clicking Show Console Logs.

ousmane.mbacke · May 2019

@Mehran.Ahmed Khan here is the Call log:

GET /api-gateway-service-rest/api/v1/groups
Date: Fri, 24 May 2019 13:14:58 GMT
Authorization: Signature keyId="20412123-0ec2-4308-a7c9-eb2f20b3bb16",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length",signature="jsqUvr4JKOAdgZklBFOvneYBrmjkKaOkuM8t9IAdfFI="
User-Agent: PostmanRuntime/7.13.0
Accept: */*
Cache-Control: no-cache
Postman-Token: 837f0807-445e-4d45-8dfe-dc8b03650009
Host: rms-world-check-one-api-pilot.thomsonreuters.com
accept-encoding: gzip, deflate
Connection: keep-alive

HTTP/1.1 401
status: 401
X-Application-Context: application
Authorization: WWW-Authenticate: Signature realm="World-Check One API",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length
Transfer-Encoding: chunked
Date: Fri, 24 May 2019 13:14:57 GMT
Server: ""

Mehran.Ahmed Khan · May 2019

@ousmane.mbacke

Thanks for sharing the details, Kindly check the URL that is being formed in your request, One way to make sure of this is to check the values for the environment variables "gateway-host", "gateway-url" in your postman environment.

I am copying a sample request & response below for your reference, let me know if you need further assistance in setting up your postman correctly,

GET /v1/groups
Date: Fri, 24 May 2019 13:19:56 GMT
Authorization: Signature keyId="dbbb1639-b83a-496b-b906-0cdf8f5*****",algorithm="hmac-sha256",headers="(request-target) host date",signature="Pnz+TORZqp4teeYup7KGNQCTTfE0mF0JxLcGM46NFtY="
Content-Type: application/json
User-Agent: PostmanRuntime/7.13.0
Accept: */*
Cache-Control: no-cache
Postman-Token: ccc187d0-db78-4d5e-bc89-e7e52aebc2af
Host: rms-world-check-one-api-pilot.thomsonreuters.com
accept-encoding: gzip, deflate
Connection: keep-alive



HTTP/1.1 200
status: 200
X-Application-Context: application
Cache-Control: no-cache, no-store, max-age=0, must-revalidate
Pragma: no-cache
Expires: 0
X-XSS-Protection: 1; mode=block
X-Frame-Options: DENY
X-Content-Type-Options: nosniff
Date: Fri, 24 May 2019 13:19:55 GMT
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Server: ""

[{"id":"0a3687cf-6334-151a-98e1-0c0800000eba","name":"Internal - Mehran Khan","parentId":null,"hasChildren":true,"status":"ACTIVE","children":[{"id":"0a3687cf-6334-151a-98e1-0c7300000ef9","name":"Internal - Mehran Khan(API)-Screening","parentId":"0a3687cf-6334-151a-98e1-0c0800000eba","hasChildren":false,"status":"ACTIVE","children":[]},{"id":"0a3687cf-6334-151a-98ea-b24200001459","name":"Test 01","parentId":"0a3687cf-6334-151a-98e1-0c0800000eba","hasChildren":false,"status":"ACTIVE","children":[]},{"id":"0a3687cf-65b4-1aaa-99a1-82a200001ea4","name":"Octopus Labs-Demo","parentId":"0a3687cf-6334-151a-98e1-0c0800000eba","hasChildren":false,"status":"ACTIVE","children":[]},{"id":"0a3687cf-65b4-1aaa-99a1-82c100001eaa","name":"Octopus Investements-Demo","parentId":"0a3687cf-6334-151a-98e1-0c0800000eba","hasChildren":false,"status":"ACTIVE","children":[]}]}]

ousmane.mbacke · May 2019

@Mehran.Ahmed Khan

I adjusted the uri based on your comment and I still have the error:

GET /v1/groups
Date: Mon, 27 May 2019 17:27:19 GMT
Authorization: Signature keyId="20412123-0ec2-4308-a7c9-eb2f20b3bb16",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length",signature="JfK+b4SNBYTIuQbZvDWjM7Md28ry45KHji//GpgXHvs="
User-Agent: PostmanRuntime/7.13.0
Accept: */*
Cache-Control: no-cache
Postman-Token: 7f150432-4ae4-457d-9144-17c0e2b882d6
Host: rms-world-check-one-api-pilot.thomsonreuters.com
accept-encoding: gzip, deflate
Connection: keep-alive

HTTP/1.1 401
status: 401
X-Application-Context: application
Authorization: WWW-Authenticate: Signature realm="World-Check One API",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length
Transfer-Encoding: chunked
Date: Mon, 27 May 2019 17:27:19 GMT
Server: ""

Mehran.Ahmed Khan · May 2019

@ousmane.mbacke

Kindly let us know the best time to discuss this over the call.

Our team is available from Mon-Fri 9AM - 6PM

ousmane.mbacke · May 2019

Hi @Mehran.Ahmed Khan,

I will be available today between 1 and 2pm EST time.

Irfan.Khan · May 2019

https://community.developers.refinitiv.com/discussion/comment/43560#Comment_43560

@ousmane.mbacke Apologies for not mentioning the time zone in which we work. We work from 9 AM to 6 PM IST. So, 1 PM EST is well beyond our work timings.

Irfan.Khan · May 2019

@ousmane.mbacke

wc120pilot20environmentpostman-n-collection.zip

I notice that the Authorization headers you are sending using Postman is incorrect. The Authorization header you are sending is:

Authorization: Signature keyId="20-XXXXXXX-a7c9-eb2f20b3bb16",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length",signature="JfK+b4SNBYTIuQbZvDWjM7Md28ry45KHji//GpgXHvs="

The text marked in bold should not be a part of the header, I am not sure why Postman is sending this information.

The correct authorization header should be:

Authorization: Signature keyId="dbbb1639-b83a-496b-b906-0cdf8f5*****",algorithm="hmac-sha256",headers="(request-target) host date",signature="Pnz+TORZqp4teeYup7KGNQCTTfE0mF0JxLcGM46NFtY="

Request you to delete the existing postman collection and environment currently in your Postman app and re import the collection and environment attached in this post and re test again.

Please follow the steps mentioned in the link below:

https://developers.refinitiv.com/customer-and-third-party-screening/world-check-one-api/quick-start?content=9349&type=quick_start

Kindly let me know if this works.