RSearch API Memory Issue

ccchng
ccchng Explorer
in Eikon COM

Dear Sir,

Recently I keep receiving errors when running the RSearch query (send ) command. It used to work. So I download the example from this link on the Search example and I am running the C++ version, it gives an error in the RSearchCppEikonnectDlg.cpp line 251 ... return g_MyRSearchQuery->Send(l_EmptyVar);

It threw an exception:

Unhandled exception at 0x0F843A98 (PLConfigMgr.dll) in RSearchCppEikonnect.exe: 0xC0000005: Access violation reading location 0x0000003C.

https://developers.refinitiv.com/eikon-com/eikon-desktop-data-api/downloads

It seems Reuters has changed something and now this example will not work.

Can I ask if there is any workaround?

Thanks.

Regards

Chang

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Best Answer

  • Alex Putkov.1
    Alex Putkov.1 ✭✭✭✭✭
    Answer ✓

    Which version of Eikon are you using? There's a known issue with RSearch library introduced in Eikon 4.0.46. With this known issue I would expect you to notice the problem when initializing RSearchMgr object, which returns E_FAIL. See this thread.
    This known issue is fixed in upcoming Eikon 4.0.48 release, which is currently scheduled for pre-release on 03-May-19 and available to all users on 04-Jun-19.

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