How should I get support for the ThomsonReuters.Desktop.SDK.DataAccess API not responding
I would like to get to the bottom of an issue I am having with a basic request using the ThomsonReuters.Desktop.SDK.DataAccess. I had a question open but have not had a response since Thursday. I opened a new question this morning but it was closed by Gurpreet Bal.
As I mentioned in my previous question, I am able to run the example app, and I have rewritten a basic app a few times to query the api, Jirapongse Phuriphanvichal was able to run my code and retrieve a response.
So i am trying to isolate why I would be having an issue and if I cant get help here where would I get support ?
Best Answer
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Apologies for delay in responding on the original thread. I just replied to your latest post. Here's the link to my response.
https://community.developers.refinitiv.com/answers/69394/view.html
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Answers
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think you can close this thread
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