No market price update today, but it worked last week

hasanderonn
hasanderonn Newcomer
in Refinitiv Data Platform

Hi,

I'm using RDP optimization. Last week I could access real time without any problem. However, on this Monday, when I run sample program "CSharpRdpGwExamples_VS150", there is no price update. I ensure that I subscribe to "EUR=".
The connection still working because the sample program keep refresh the token very 27 secs. All link, user/password all same without change. No error message either.

Please provide me some clue to solve the problem.

Thanks in advance




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  • zoya faberov
    zoya faberov ✭✭✭✭✭

    Hello @hasanderonn ,

    Let us try to verify the issue:

    Are you running the first example MarketPriceEdpGwAuthenticationExample that connects to a specific endpoint?

    Are you connecting to one of the new, tiered endpoints, for example amer-3-t1.streaming-pricing-api.refinitiv.com for your assigned tier, or old non-tiered, for example amer-3.pricing.streaming.edp.thomsonreuters.com ( these may not be working anymore)

    Are you supplying your personal valid credentials, machineId, password, clientId?

    --

    I have tested this example with my creds, against amer (my geo region) - I do not seem to reproduce the issue this way.

  • zoya faberov
    zoya faberov ✭✭✭✭✭

    Hello @hasanderonn ,

    If you are running example MarketPriceEdpGwServiceDiscoveryExample,

    you may need to use the workaround and modification to example code that is discussed in this previous discussion thread, i.e.

                try
                {
                    HttpWebResponse webResponse = (HttpWebResponse)webRequest.GetResponse();

    //                if (webResponse.ContentLength > 0)
                    if (webResponse.GetResponseHeader("Transfer-Encoding").Equals("chunked") || webResponse.ContentLength > 0)
                        {

    or please await for this modification to be propagated into GitHub Refinitiv examples

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