Stuck in an historic extraction request

I'm trying to download 2 minutes of data from yesterday morning but it's getting stuck in a 202 code , which it normally only does once or twice. I've attached the auth token, request body, request url and what the console is returning.
Thank you
Auth Token: (Added in private comment)
requestbody:
requestBody={
"ExtractionRequest": {
"@odata.type": "#DataScope.Select.Api.Extractions.ExtractionRequests.TickHistoryIntradaySummariesExtractionRequest",
"ContentFieldNames": ["Open","Volume","High", "Low"],
"IdentifierList": {
"@odata.type": "#DataScope.Select.Api.Extractions.ExtractionRequests.InstrumentIdentifierList",
"InstrumentIdentifiers": [{
"Identifier": "LCOJ2",
"IdentifierType": "Ric"
}],
"UseUserPreferencesForValidationOptions":"true"
},
"Condition": {
"MessageTimeStampIn": "GmtUtc",
"ReportDateRangeType": "Range",
"QueryStartDate": '2022-02-03T08:28:00.000Z',
"QueryEndDate": '2022-02-03T08:30:01.000Z',
"SummaryInterval": "OneSecond",
"TimebarPersistence":"true",
"DisplaySourceRIC":"true"
}
requestUrl='https://selectapi.datascope.refinitiv.com/RestApi/v1/Extractions/ExtractRaw';
HTTP status of the response: 202
Extraction is not complete, we shall poll the location URL:
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
HTTP status of the response: 202
As we received a 202, we wait 30 seconds, then poll again (until we receive a 200)
Best Answer
-
Hello @sanchezTJUK ,
I observe the same on my side, the extraction request is taking an extraordinarily long time.
I have consulted with My Refinitiv -> Service Alerts and here is what I see:
We are aware of the issue with custom reporting and the relevant product experts are working to resolve it.
Unfortunately, I believe we will have to await the resolution of the issue before custom reporting can be used effectively again.
Thanks for your understanding and patience
0
Answers
-
Hi @sanchezTJUK,
I also observed the delay in extraction on the same day, but it seems the issue has been fixed now and it's taking normal time. You can try out at your end and confirm if you are still facing any issue with extraction.0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 690 Datastream
- 1.4K DSS
- 629 Eikon COM
- 5.2K Eikon Data APIs
- 11 Electronic Trading
- 1 Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 255 ETA
- 559 WebSocket API
- 39 FX Venues
- 15 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 25 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 279 Open PermID
- 45 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 23 RDMS
- 2K Refinitiv Data Platform
- 716 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 106 UPA
- 194 TREP Infrastructure
- 229 TRKD
- 918 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 95 Workspace SDK
- 11 Element Framework
- 5 Grid
- 19 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛