Python Data
Ar-Ar
LSEG
Raising this query on behalf of my client
Today, I am stuck when trying to get data by Python.
Specifically:
- Internet condition: Direct Internet, no proxy setup required
- Still access normally using Eikon Desktop to find data
Error code: 500 | Without any specific error log (See attached error_eikon.png file)
Python Env Current Spec:
- eikon==1.1.14
- requests==2.26.0
- nest_asyncio==1.5.4
- python==3.9.12
Tagged:
0
Best Answer
-
You can enable logging in Eikon Data API by using the following code.
import eikon as ek
ek.set_log_level(1)Then, please share the log when the problem occurred.
Moreover, please refer to the Eikon Data API(Python) Troubleshooting article to ensure that the Eikon Desktop is running properly on your machine.
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