Sporadic error: [{"error":"MEDIA_CHECK_DETAILS_RETRIEVAL_FAILED","cause":"Failed to retrieve Med...

...ia-Check details."}]

Randomly we get the following error on the get adverse media endpoint:

The error is:

Status: 500

Body:

[{"error":"MEDIA_CHECK_DETAILS_RETRIEVAL_FAILED","cause":"Failed to retrieve Media-Check details."}]

Details of request below:

System case Id: 5jb71wnium821gvkkreqsjq7g

URL: https://api-worldcheck.refinitiv.com/v2/cases/5jb71wnium821gvkkreqsjq7g/mediacheck/results

Method: POST

Time: 2022-08-01 06:38:36.377 UTC

Body:

{

"drilldownKeys":null,

"baseFilter":{

"publicationDate":null,

"query":null,

"reviewRequiredArticles":true,

"smartFilter":null,

"deduplicatedArticles":null

},

"pagination":{

"itemsPerPage":1,

"sort":null,

"pageReference":null

},

"facets":{

"publicationType":{

"limit":10

},

"topicPhase":{

"limit":10

},

"geography":{

"limit":10

},

"topic":{

"limit":10

},

"country":{

"limit":10

},

"publicationDate":null

}

}

Details of Response below:

Status: 500

Body:

[{"error":"MEDIA_CHECK_DETAILS_RETRIEVAL_FAILED","cause":"Failed to retrieve Media-Check details."}]

Let me know if you need further details.