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Refinitiv configuration error

I have faced Refinitiv eikon configuration error problem. can any one help me?

refinitiv-dataplatform-eikon#product
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Hi @gebrehanaderbe46,

Could you please explain more about the detail you have been facing so the further suggestion could be provided? Plus, have you had a chance to look into the article Eikon Data API and Refinitiv Data Library - Troubleshooting it may help you in this.

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