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CodeBook - Python3 kernel not connecting

Hello there,

For quite some time now, I cannot use the CodeBook environment as it fails to connect to the Python kernel.

Could anyone of you help me please?

Thanks

python#productcodebookkernel
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@arnaud.alepee

Thanks for reaching out to us.

I can start it properly.

1686814676119.png

Please kindly contact the Eikon or Refinitiv Workspace support team directly via MyRefinitiv to investigate this issue and verify what the problem is.


1686814676119.png (4.2 KiB)
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screenshot-2023-06-14-at-164400.png

screenshot of the status bar with the "Waiting..." indicator


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