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arnaud.alepee avatar image
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CodeBook - Python3 kernel not connecting

Hello there,

For quite some time now, I cannot use the CodeBook environment as it fails to connect to the Python kernel.

Could anyone of you help me please?

Thanks

python#productcodebookkernel
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wasin.w avatar image   wasin.w

Hi @arnaud.alepee

Thank you for your participation in the forum. Is the reply below satisfactory in resolving your query?


If so please can you click the 'Accept' text next to the appropriate reply? This will guide all community members who have a similar question.

Thanks,


AHS


raksina.samasiri avatar image   raksina.samasiri

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,
AHS

2 Answers

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Jirapongse avatar image
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@arnaud.alepee

Thanks for reaching out to us.

I can start it properly.

1686814676119.png

Please kindly contact the Eikon or Refinitiv Workspace support team directly via MyRefinitiv to investigate this issue and verify what the problem is.


1686814676119.png (4.2 KiB)
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arnaud.alepee avatar image
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screenshot-2023-06-14-at-164400.png

screenshot of the status bar with the "Waiting..." indicator


screenshot-2023-06-14-at-164400.png (13.5 KiB)
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