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Question by Philipp · Jan 23, 2017 at 09:23 AM · dss-rest-apidatascope-selectdsserror

Error for previously working request

Hi, I'm getting the following error for a request that was previously working fine, can you please advice?

DEBUG 2017-01-23 15:21:10,285 (69019) - Response Code : 500 / {"error":{"message":"ThomsonReuters.Dss.Core.Storage.StoreLocationNotFoundException: File could not be located.\r\nPath: \\\\NAS_Primary\\ExtractedFiles\\9010721\\9010721.0x0593fc69b32b2f86._OnD_0x0593fc5bddcb3016.csv.gz.notes.txt ---> System.IO.FileNotFoundException: Could not find file 'X:\\ExtractedFiles\\9010721\\9010721.0x0593fc69b32b2f86._OnD_0x0593fc5bddcb3016.csv.gz.notes.txt'.\r\n at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)\r\n at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)\r\n at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)\r\n at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share)\r\n at ThomsonReuters.Dss.Core.Storage.FileSystem.FileSystemFacade.OpenRead(String path)\r\n at ThomsonReuters.Dss.Core.Storage.Blob.Providers.FileSystem.FileSystemBlobHelper.HandleExceptions[T](Func`1 method, String path)\r\n --- End of inner exception stack trace ---\r\n at ThomsonReuters.Dss.Core.Storage.Blob.Providers.FileSystem.FileSystemBlobHelper.HandleExceptions[T](Func`1 method, String path)\r\n at Reuters.DataScopeSelect.DataLayer.Entity.Extractions.ReportExtractions.ExtractedFileRepository.GetDefaultStream(String extractedFileId)\r\n at ThomsonReuters.Dss.Extractions.ReportExtractions.ExtractedFileBase.GetDefaultStreamImpl()\r\n at ThomsonReuters.Dss.Extractions.ReportExtractions.ExtractedFile.GetDefaultStreamImpl()\r\n at ThomsonReuters.Dss.Extractions.ReportExtractions.ExtractedFileBase.GetDefaultStream()\r\n at ThomsonReuters.Dss.Extractions.ExtractionsContext.<ExtractDatastormNotes>d__101.MoveNext()\r\n at System.Linq.Buffer`1..ctor(IEnumerable`1 source)\r\n at System.Linq.Enumerable.ToArray[TSource](IEnumerable`1 source)\r\n at ThomsonReuters.Dss.Extractions.ExtractionsContext.ExtractRawLegacyResultImpl(IJob job)\r\n at ThomsonReuters.Dss.Extractions.ExtractionsContext.<GetRawExtractionResult>d__5b.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at ThomsonReuters.Dss.Extractions.ExtractionsContext.<ExtractRawResultImpl>d__55.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at ThomsonReuters.Dss.Extractions.ExtractionsContextBase.<ExtractRawResult>d__25.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at ThomsonReuters.Dss.Api.Extractions.ExtractionsContextBaseController.<ExtractRawResult>d__23.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Threading.Tasks.TaskHelpersExtensions.<CastToObject>d__3`1.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__0.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Web.Http.Filters.AuthorizationFilterAttribute.<ExecuteAuthorizationFilterAsyncCore>d__2.MoveNext()\r\n--- End of stack trace from previous location where exception was thrown ---\r\n at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)\r\n at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()\r\n at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__0.MoveNext() Error ID: [17387b35-a085-46fc-bdf4-758f0ddb5b9e]"}}

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Answer by Brian · Jan 26, 2017 at 05:04 PM

Hi Philipp,

I think we have determined the problem. There was a race condition of writing the notes file and marking the extraction done. We have put a fix in place for the 11.0 version. You can disregard my previous question.

Thanks,

Brian

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Philipp · Jan 27, 2017 at 03:27 AM 0
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Thanks a lot!

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Answer by Brian · Jan 23, 2017 at 01:19 PM

Hi Philipp,

I'm looking into your issue. I will keep you updated as I find out more.

Regards,

Brian Parliament

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Answer by Brian · Jan 23, 2017 at 05:39 PM

Hi Philipp,

Our logging indicates that the results were delivered. Can you tell me if you did get the results and if so, did you get them after the error occurred?

We are continuing to work on this issue.

Regards,

Brian Parliament

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Philipp · Jan 24, 2017 at 02:30 AM 0
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Hi Brian, I can't tell if we got results. In case of HTTP 500 we are not processing any potential results. As this situation happens from time to time, I will add a log statement in case of HTTP 500 and will have a closer look on this. As soon as we have this situation again I will post the answer here.

Kind Regards

Philipp

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