Sequence number
Hello, im tracking the sequence numbers while subscribing to the whole market for Tokyo, Market_by_price. From my observations I can see that each subsequent sequence number is incremented by 16 untill ~36500, then starts again from zero. However ever now and then I get a skip or a jump. See Below:
2017-01-24 08:00:11.717 8411.T: BAD SEQ NUM, Expected:33696, Received:33695, Diff:-1 2017-01-24 08:00:13.984 8411.T: BAD SEQ NUM, Expected:33711, Received:33680, Diff:-31 2017-01-24 08:00:14.316 8411.T: BAD SEQ NUM, Expected:33696, Received:33695, Diff:-1 2017-01-24 08:00:14.676 8411.T: BAD SEQ NUM, Expected:33711, Received:33696, Diff:-15Can you please explain what is happening here? Should I just discard some? are they partial updates? duplicates? reissues?
Hello @RN,
Since this is data questions, I submitted them to data support team who can provide you with the proper answers. The team will contact you via your registered email with case ref 05205731.
If you have data/fields questions in the future, please submit the questions to data support team via MY ACCOUNT, https://my.thomsonreuters.com . After logging in, click "RAISE A CASE" then "Product Support", click your subject e.g. “I believe content is incorrect or incomplete”. At “Select product * “ type the feed e.g. “Thomson Reuters Elektron Real-Time”. If you face any problems during raise the case, you should contact RDC Administrator(rdc.administrator@thomsonreuters.com).
Note: RFAJ passes data as it receives from the feed. Why the data is not as your expectation is depends on data/feed.
This is case no.05205731 and the solution has been provided to the client. The case has been closed.