question

Upvotes
Accepted
1 0 0 1

Cannot connect to Eikon web access

cannot open Eikon web page, when I click sign in button on https://eikon.refinitiv.com/, it shows unexpected error, "Sorry, we could not find the item you requested. Please try again"

eikon#product
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

1 Answer

· Write an Answer
Upvotes
Accepted
81.1k 264 53 76

@lromiza1

Thank you for reaching out to us.

Currently, I can access it properly.

If you are still unable to access the Eikon Web, please kindly contact the Eikon support team direclty via MyRefinitv. The support team can help you verifying what the problem is.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.