question

Upvotes
Accepted
lromiza1 avatar image
1 ●0 ●0 ●0

Cannot connect to Eikon web access

cannot open Eikon web page, when I click sign in button on https://eikon.refinitiv.com/, it shows unexpected error, "Sorry, we could not find the item you requested. Please try again"

eikon#product
icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Jirapongse avatar image   Jirapongse

@lromiza1

Hi,

Thank you for your participation in the forum.

Is the reply below satisfactory in answering your question?

If yes please click the 'Accept' text next to the reply. This will guide all community members who have a similar question.

Otherwise please post again offering further insight into your question.

Thanks,

AHS

wasin.w avatar image   wasin.w

Please be informed that a reply has been verified as correct in answering the question, and has been marked as such.

Thanks,


AHS


1 Answer

· Write an Answer
Upvotes
Accepted
Jirapongse avatar image
79.2k ●251 ●52 ●74

@lromiza1

Thank you for reaching out to us.

Currently, I can access it properly.

If you are still unable to access the Eikon Web, please kindly contact the Eikon support team direclty via MyRefinitv. The support team can help you verifying what the problem is.

icon clock
10 |1500

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 2 attachments (including images) can be used with a maximum of 512.0 KiB each and 1.0 MiB total.