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POST https://api-worldcheck.refinitiv.com/v1/cases/screeningRequest Error: socket hang up

Dear Support,


I am trying to test POST https://api-worldcheck.refinitiv.com/v1/cases/screeningRequest from postman, I have the error : Error: socket hang up

I am able to successfully call other methods for example : GET https://api-worldcheck.refinitiv.com/v1/groups

Could you please help me to resolve this issue?


Thanks,

Suneel.

#productscreening-apisocket-error
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@epoccioli

Hi,

Thank you for your participation in the forum.

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If yes please click the 'Accept' text next to the most appropriate reply, and then close the question. This will guide all community members who have a similar question.

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Thanks,

AHS

Hi,

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AHS

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Hi @raksina.samasiri,

Thanks for your patience!

We are not seeing any issues with this endpoint - POST https://apiworldcheck.refinitiv.com/v1/cases/screeningRequest as we are getting proper response for the same.

Could you please download latest v1 collection and environment file from below link and try utilizing same endpoint using Postman and let us know the outcome.

LSEG World-Check One API

Thanks

Vivek Pandey

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@epoccioli

Hi,

To investigate this further we would require some more details from you.

On postman app please navigate to View-> Show postman console logs and provide us the complete request and response headers for the 'POST' call that is failing.

Please do mask your API Key when you respond back with the above data.


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Hi @Mehran Khan


here are the full details.

POST https://api-worldcheck.refinitiv.com/v1/cases/screeningRequest

Error: socket hang up

▶Request HeadersDate: Thu, 25 Jan 2024 12:47:03 GMTContent-Type: application/jsonAuthorization: Signature keyId="XXXXXXX",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length",signature="XXXXXXX"Content-Length: 462User-Agent: PostmanRuntime/7.36.1Accept: */*Postman-Token: 0544a12f-4b8d-416c-a4c8-fb3e5844b773Host: api-worldcheck.refinitiv.comAccept-Encoding: gzip, deflate, brConnection: keep-alive▶Request Body{ "groupId":"XXXXXXX", "entityType": "INDIVIDUAL", "providerTypes": [ "WATCHLIST" ], "name": "Hamza Bin Laden", "secondaryFields":[ { "typeId": "SFCT_3", "value": "CHE" } ] }

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Hi @Mehran Khan ,

Are there any update on this please?

Hi @Mehran Khan ,


Could you please kindly have a look at the user's follow up question?

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