Hi @raksina.samasiri,

Thanks for your patience!

We are not seeing any issues with this endpoint - POST https://apiworldcheck.refinitiv.com/v1/cases/screeningRequest as we are getting proper response for the same.

Could you please download latest v1 collection and environment file from below link and try utilizing same endpoint using Postman and let us know the outcome.

LSEG World-Check One API

Thanks

Vivek Pandey

@epoccioli

Hi,

To investigate this further we would require some more details from you.

On postman app please navigate to View-> Show postman console logs and provide us the complete request and response headers for the 'POST' call that is failing.

Please do mask your API Key when you respond back with the above data.

Hi @Mehran Khan

here are the full details.

POST https://api-worldcheck.refinitiv.com/v1/cases/screeningRequest

Error: socket hang up

▶Request HeadersDate: Thu, 25 Jan 2024 12:47:03 GMTContent-Type: application/jsonAuthorization: Signature keyId="XXXXXXX",algorithm="hmac-sha256",headers="(request-target) host date content-type content-length",signature="XXXXXXX"Content-Length: 462User-Agent: PostmanRuntime/7.36.1Accept: */*Postman-Token: 0544a12f-4b8d-416c-a4c8-fb3e5844b773Host: api-worldcheck.refinitiv.comAccept-Encoding: gzip, deflate, brConnection: keep-alive▶Request Body{ "groupId":"XXXXXXX", "entityType": "INDIVIDUAL", "providerTypes": [ "WATCHLIST" ], "name": "Hamza Bin Laden", "secondaryFields":[ { "typeId": "SFCT_3", "value": "CHE" } ] }