Issue to use rd.get_data

dear developer community
i rise this topic to share with a strange behavior when using rd.get_data.
Indeed, when i use rd.get_data to retrieve Refinitiv fields, the response status and time token depend on fields type requested (TR Fields Vs non TR Fields):
- Fields requested contain only TR fields: the response is quick and OK (no error)
- Mix Fields (TR and non TR): the response take a very long time, and return only data for TR fields, and get errors below
An error occurred while requesting URL('http://localhost:9060/api/rdp/streaming/pricing/v1/').
ReadTimeout('timed out')
Cannot load the list of associated URLs from http://localhost:9060/api/rdp/streaming/pricing/v1/ for apis.streaming.pricing.endpoints.main endpoint.
- Fields requested contain only non TR Fields: the responde take a very lon time showing the error below.
i dont have these problems when using rd.eikon.get_data instead.
can you help about this matter
Regards
Best Answer
-
The strange behavior is all related to the same issue you see when requesting for streaming data. The newer Python libraries are depending on the streaming services when requesting for TR. fields. It is a known issue as a result of a recent update within the API Proxy and is presently in the process of rolling back these changes. I believe I submitted a ticket on your behalf regarding this that you posted on another thread: ">https://community.developers.refinitiv.com/questions/114778/issue-to-consume-streaming-price-on-desktopsession.html
0
Categories
- All Categories
- 3 Polls
- 6 AHS
- 36 Alpha
- 166 App Studio
- 6 Block Chain
- 4 Bot Platform
- 18 Connected Risk APIs
- 47 Data Fusion
- 34 Data Model Discovery
- 690 Datastream
- 1.4K DSS
- 629 Eikon COM
- 5.2K Eikon Data APIs
- 11 Electronic Trading
- 1 Generic FIX
- 7 Local Bank Node API
- 3 Trading API
- 2.9K Elektron
- 1.4K EMA
- 255 ETA
- 559 WebSocket API
- 39 FX Venues
- 15 FX Market Data
- 1 FX Post Trade
- 1 FX Trading - Matching
- 12 FX Trading – RFQ Maker
- 5 Intelligent Tagging
- 2 Legal One
- 25 Messenger Bot
- 3 Messenger Side by Side
- 9 ONESOURCE
- 7 Indirect Tax
- 60 Open Calais
- 280 Open PermID
- 45 Entity Search
- 2 Org ID
- 1 PAM
- PAM - Logging
- 6 Product Insight
- Project Tracking
- ProView
- ProView Internal
- 23 RDMS
- 2K Refinitiv Data Platform
- 718 Refinitiv Data Platform Libraries
- 4 LSEG Due Diligence
- LSEG Due Diligence Portal API
- 4 Refinitiv Due Dilligence Centre
- Rose's Space
- 1.2K Screening
- 18 Qual-ID API
- 13 Screening Deployed
- 23 Screening Online
- 12 World-Check Customer Risk Screener
- 1K World-Check One
- 46 World-Check One Zero Footprint
- 45 Side by Side Integration API
- 2 Test Space
- 3 Thomson One Smart
- 10 TR Knowledge Graph
- 151 Transactions
- 143 REDI API
- 1.8K TREP APIs
- 4 CAT
- 27 DACS Station
- 121 Open DACS
- 1.1K RFA
- 106 UPA
- 194 TREP Infrastructure
- 229 TRKD
- 918 TRTH
- 5 Velocity Analytics
- 9 Wealth Management Web Services
- 95 Workspace SDK
- 11 Element Framework
- 5 Grid
- 19 World-Check Data File
- 1 Yield Book Analytics
- 48 中文论坛