@jeane.samson.refinitiv So the older Eikon Data API get_timeseries method uses an older service with a reduced datamodel :

ek.get_timeseries(['EMAR.DU'],
                  start_date='2024-02-28T00:00:00', 
                  end_date='2024-03-04T23:59:59', 
                  interval = 'tick'
                 )

Our newer Refinitiv Data Libraries provide a get_history function which uses a new service with an improved data model :

!pip install refinitiv-data

import refinitiv.data as rd

rd.open_session()

rd.get_history(universe="EMAR.DU", 
               interval="tick",
               start = '2024-02-28T00:00:00', 
               end = '2024-03-04T23:59:59')

Here you can see a much expanded return - from here you can then close things down by selecting the fields you require. Here TRDPRC_1 is the traded price field, and the quote fields provide BID,BIDSIZE,ASK,ASKSIZE and an updated VWAP is reported with each trade. I hope this can help.

I hope this can help.